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Introduction

OverviewGetting startedWhat is Saasco?

SDK

Quick startTrackingIdentifyConfigurationWidgetsProperties

MCP

Quick startHow it worksAuthorizationTool reference

REST API

Quick start
Set up SupportWrite the widget copy
getGet Widget EnabledpatchUpdate Widget EnabledgetGet Email Agent EnabledgetGet Widget Agent EnabledpatchUpdate Email Agent EnabledpatchUpdate Widget Agent EnabledgetGet Support MailboxgetGet Trusted DomainsgetGet Widget CopyputUpdate Support MailboxputUpdate Trusted DomainspatchUpdate Widget Copy
Set up ShortlinksCreate short linksSet up Social ProofSocial Proof templatesSet up FeedbackDraft feedback postsSet up ChangelogDraft changelog entriesSet up DisputesSet up Benchmarks
SupportWidget

Get Widget Enabled

Returns whether the visitor-facing Support widget is enabled. The analytics SDK probes this on every install and only injects the loader when enabled.

GET
/projects/{projectId}/support/widget/enabled

Authorization

Authorization
AuthorizationBearer <token>

In: header

Path Parameters

projectIdrequiredstring

ID of the project whose widget enabled state to fetch.

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

curl -X GET "https://www.saasco.com/api/v2/projects/string/support/widget/enabled"
{
  "enabled": true
}
{
  "code": "BAD_REQUEST",
  "message": "Invalid input data",
  "issues": []
}
{
  "code": "UNAUTHORIZED",
  "message": "Authorization not provided",
  "issues": []
}
{
  "code": "FORBIDDEN",
  "message": "Insufficient access",
  "issues": []
}
{
  "code": "NOT_FOUND",
  "message": "Not found",
  "issues": []
}
{
  "code": "INTERNAL_SERVER_ERROR",
  "message": "Internal server error",
  "issues": []
}

Write the widget copy

What an agent needs to set the Support widget's greeting and suggested questions.

Update Widget Enabled

Turns the visitor-facing Support widget on or off. The analytics SDK probes this on every install and only injects the loader when enabled.