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Introduction

Quick StartWhat is Saasco?

Analytics

CRM

Email Marketing

Knowledge

getList ArticlesgetGet ArticlepostCreate ArticleputUpdate ArticledelDelete ArticlegetGet Public ArticlegetGet Public Articles By IDsgetGet Related ArticlesgetSearch ArticlesgetInstant Search ArticlespostAdd Article ReactionpostIncrement Article Views

Support

Projects

Articles

Delete Article

Permanently deletes an article and the screenshots it uploaded. Idempotent: deleting an article that does not exist still returns true rather than 404, so the response is not a reliable existence check. Cannot be undone.

DELETE
/projects/{projectId}/knowledge/articles/{id}

Authorization

Authorization
AuthorizationBearer <token>

In: header

Path Parameters

projectIdrequiredstring

ID of the project that owns the article.

idrequiredstring

ID of the article to delete.

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

curl -X DELETE "https://www.saasco.com/api/v2/projects/string/knowledge/articles/string"
true
{
  "code": "BAD_REQUEST",
  "message": "Invalid input data",
  "issues": []
}
{
  "code": "UNAUTHORIZED",
  "message": "Authorization not provided",
  "issues": []
}
{
  "code": "FORBIDDEN",
  "message": "Insufficient access",
  "issues": []
}
{
  "code": "NOT_FOUND",
  "message": "Not found",
  "issues": []
}
{
  "code": "INTERNAL_SERVER_ERROR",
  "message": "Internal server error",
  "issues": []
}

Update Article

Updates an article. Despite the PUT, only the fields present in the body are written. Two side effects are worth knowing: changing the title regenerates the URL slug, which breaks existing links to the article; and switching `type` to `internal` clears its collection, removing it from help-center navigation. Moving between `draft` and `published` is what controls public visibility.

Get Public Article

Fetches a published article by its URL slug: the reader-facing lookup behind a help-center page. Public and unauthenticated. Drafts and internal articles are never returned; anything not publicly visible comes back as `null`.