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Introduction

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postDismiss Knowledge GapgetList Knowledge GapspostSave Knowledge Gap Article
Knowledge gaps

Dismiss Knowledge Gap

Marks a knowledge gap as dismissed so it no longer appears in Gap Finder or coverage. Use this when the question is off-topic or not worth an article.

POST
/projects/{projectId}/knowledge/gaps/{id}/dismiss

Authorization

Authorization
AuthorizationBearer <token>

In: header

Path Parameters

projectIdrequiredstring

ID of the project that owns the gap.

idrequiredstring

ID of the knowledge gap.

Response Body

application/json

application/json

application/json

application/json

application/json

curl -X POST "https://www.saasco.com/api/v2/projects/string/knowledge/gaps/string/dismiss"
true
{
  "code": "BAD_REQUEST",
  "message": "Invalid input data",
  "issues": []
}
{
  "code": "UNAUTHORIZED",
  "message": "Authorization not provided",
  "issues": []
}
{
  "code": "FORBIDDEN",
  "message": "Insufficient access",
  "issues": []
}
{
  "code": "INTERNAL_SERVER_ERROR",
  "message": "Internal server error",
  "issues": []
}

Verify Shortlink

Re-checks Vercel DNS for custom-domain shortlinks and updates verification status. Project members are emailed on the first VALID transition. Starts a verification job if the records are still invalid. Returns 400 if shortlinks are not enabled.

List Knowledge Gaps

Lists unanswered and answered knowledge gaps the support agent filed when it could not answer a customer. Dismissed gaps are omitted. Also returns coverage: the share of remaining gaps that have a published Help Center article.