# Write the widget copy

This page sets the words on the widget. Making the widget load is [Set up Support](https://www.saasco.com/docs/support/setup.md). Articles the agent answers from are [Populate the knowledge base](https://www.saasco.com/docs/knowledge/agents.md).

## 1. Use the Saasco MCP

If Saasco is not connected, read https://www.saasco.com/docs/mcp.mdx and follow the steps for this client. Sign in, allowing "Create and change data in your projects". Search with `saasco_search_tools`, then run the tool with `saasco_execute_tool`.

Pass project id `YOUR-PROJECT-ID`. On a connection scoped with `?projectId=`, omit `projectId`.

## 2. Write the copy from the product

Read the repo and the public site. Call `support_getSupportWidgetCopy`, then `support_updateSupportWidgetCopy`. Put only the fields you are changing inside `widgetCopy`. A field you omit stays as it is.

- `workspaceName`: the product name
- `greeting`: one sentence a visitor sees when they open the widget
- `teamDescription`: one sentence on who answers
- `suggestedQuestions`: a few questions a customer of this product would actually ask

Do not invent product behavior. Do not set an avatar URL or a messenger secret. If the help center has no articles yet, follow [Populate the knowledge base](https://www.saasco.com/docs/knowledge/agents.md).